Please note: We will be closed for a summer vacation from Thursday, June 3rd, through Monday, June 21st. Thank you!

FAQs

We have answers to your questions.
APPOINTMENT

We are always happy to help answer any questions you may have!

Below are some of our most frequently asked questions. If your question is not answered below, please contact us and we’ll assist you.

What does a dog or cat annual cost?
Pricing depends on your location and what vaccines your pet actually needs based on their lifestyles. The dog annual cost is around $220 per dog and the cat annual is $150 per cat IF they need all the available vaccines. Travel cost starts at $80 but can be higher depending on your location. If you would like a more precise estimate, please fill out the appointment request information and we would be happy to get you a quote.
What areas do you serve and what is the cost of travel?
We serve most of Central Polk County. Our standard travel radius is within a 30-minute drive of the Downtown Lakeland Area. We serve the majority of Lakeland, Auburndale, Bartow, and Mulberry, the Eastern parts of Plant City, and the Western parts of Winterhaven. We do go out as far as 45 minutes from downtown Lakeland, but the travel charge increases accordingly. When you fill out an appointment request we ask for your address so we can GPS your location to see if we serve your area and what the travel cost would be.
Do you offer in-home euthanasia services? What does that cost?
Yes, we do. We always sedate your loved ones before we give them an overdose, and tailor the medications used to the needs of the pet. Because of COVID, we are trying to do euthanasias outside as much as possible. If your pet is unable to move and is located inside we will come into the home, we only ask that all who are present wear masks. The cost varies depending on the weight of the pet and ranges from a minimum cost of $210 to as high as $500.
Can I have my pet cremated?

Yes. We work with a fantastic cremation company called Honor Thy Pet for our cremation services. They came out of human cremation services, and they hold themselves to the same standards as they did when they worked with human loved ones. You can go to their website to see the details of their services. When your pet is cremated, Honor Thy Pet returns their remains to us and we bring them home to you.

How do I know when it's time to schedule an appointment for euthanasia?
That is a very normal question, and it’s a very hard decision for anyone to make. That is something we can help with and discuss. If you want, you could make an appointment to discuss your pets’ quality of life with us ahead of time. One of the things that we as humans struggle with is being rational in the face of powerful emotions. So we have a few mental exercises that can help you to think objectively about if your pet is having a GOOD quality of life because more time is not necessarily quality time.

Generally speaking, when we discuss the quality of life, we recommend that you think about your pet’s three favorite things – whatever they may be; what does your pet love to do the most (other than eating)? And you don’t have to necessarily think about what his favorite things were 10 years ago, but even 1 year ago when your pet was still his normal self. When 2 of those 3 things are gone (either your pet is physically unable to do them or doesn’t have the will or desire to), that is not a good quality of life.

Another objective way to evaluate your pets’ quality of life is to start documenting your pets’ good days vs. bad days on a calendar. We have a tendency to remember the good things and forget the bad things, so a daily log can again help us remain objective in the face of a painful choice. When the bad days outnumber the good days, that is also an indicator of poor quality of life.

Another factor to consider is: Is your pet currently on any medications or supplements to help with their health problems? If the answer is no, then we really need to consider getting your pet to a veterinarian – there are SO many ways that we can help even the oldest pets to feel good and have a good quality of life. You have choices, but you need to have this conversation with a veterinarian.

How far ahead do I need to make an appointment?
As far ahead as possible is our advice. Due to high demand and the small size of our business we are only able to be in one place at a time and are usually booked two to three weeks in advance. We try to make accommodations and get too sick pets and our established clients as soon as we can, but we are not often available the same day you call us. Because of this, we ALWAYS recommend that a very ill pet be taken to a brick-and-mortar clinic as soon as possible for care rather than waiting.

We also do not generally offer services for severely ill pets as we do not have any ability to hospitalize them to give them the intensive care they need.

What should I do if I have an EMERGENCY with my pet?
We recommend that you call a brick-and-mortar clinic or an emergency clinic IMMEDIATELY. We are not an emergency clinic, we cannot hospitalize sick pets, and we do not offer after-hours care services. If you have an emergency please call Veterinary Healthcare Associates in Winter Haven at 863-324-3340, Parkway Emergency Clinic in Lakeland at 863-665-3199, or Blue Pearl Veterinary Specialists of Tampa at 813-571-3303 and Brandon at 813-933-8944.
Pet care that comes to you.

Hours

Mon – Thurs: 9:00 am-5:00 pm
Fri – Sun: Closed

In case of emergency outside of business hours, please contact:

Parkway Emergency Clinic (Lakeland) at 863-665-3199

Veterinary Healthcare Associates (Winterhaven) at 863-324-3340

Contact us today!
Have a question? Please don’t hesitate to contact us using the form below. If you need immediate assistance, please call our team directly at 863-535-9329.

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